Last updated: [Month Year] — placeholder date, update when this policy is published live.
Shipping Options
We offer standard and expedited shipping options at checkout in a live store. Complimentary standard shipping is offered on orders over $100 (sample threshold — adjust as needed).
Estimated Delivery
Standard delivery typically takes [X–X business days]; expedited delivery typically takes [X–X business days]. These are placeholder ranges — replace with your carrier's actual estimates.
Processing Times
Orders are typically processed within [1–3] business days before shipment, excluding weekends and holidays.
International Shipping
International shipping availability, costs and delivery times vary by destination and will be shown at checkout in a live store. Customers are responsible for any customs duties or import taxes.
Return Period
Eligible items may be returned within [14–30] days of delivery, in original, unworn condition with tags and packaging intact. Placeholder window — set your own return period.
Exchange Policy
Exchanges are available for eligible items within the return window, subject to availability. Contact us to initiate an exchange.
Damaged Products
If an item arrives damaged, please contact us within [X] days of delivery with photos of the item and packaging so we can help resolve the issue.
Refund Information
Approved refunds are issued to the original payment method within [X–X business days] of the return being received and inspected. We do not guarantee refund timing beyond what your payment provider allows.
This page contains sample policy language only and does not constitute a guarantee of any specific shipping or return outcome.